Rakita has, prior to the 2016 acquisition by Nevsun, a strong history of prioritizing stakeholder engagement and good communication with its nearby communities and affected stakeholders.
As part of the alignment with IFC Performance Standards, Rakita has developed – and will publicly disclose – its Stakeholder Engagement Plan (SEP) in early 2017, which includes a comprehensive stakeholder engagement and consultation protocol and a formal grievance mechanism. Rakita has always had a system in place to address stakeholder questions and concerns, however the updated grievance process will be formalized with improved documentation and tracking systems, and will provide affected stakeholders with an effective and credible process to resolve disputes through dialogue and the involvement of independent, third parties as appropriate. The Company response to grievances will be communicated through updates to the SEP as well as through Nevsun’s annual CSR reporting.
Rakita is currently updating its Cukaru Peki Deposit stakeholder map with the inputs from the various assessment and survey processes, and while the end product will be significantly more detailed, the following illustration depicts Rakita’s key internal and external stakeholder groups:
Rakita maintains its own website with content available in both Serbian and English at www.rakita.net. The Company has a Community Information Centre in Bor, which has been open to the public since 2014 and has received more than 6,000 in-person visits. Rakita staff is available from 8am to 4pm, Monday to Friday, and on Saturdays from 8am to 1pm to answer questions, receive complaints, or provide print material relating to the project. The community relations team makes efforts to be approachable, transparent, and proactive, and fosters direct community engagement with regular town-hall meetings in its three closest communities of Brestovac, Slatina, and Metovnica.